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AuroraMC Staff Team Descriptions

Important Notice:
All teams listed in this document are voluntary positions that, for the most part, only our staff team can sign up to. They may occasionally, but rarely, be opened to community members if the manager of the team feels it is appropriate. If you are interested in joining our staff team, please head over to our applications hub. Ensure you meet the requirements before applying!

If you are interested in the paid positions that we offer, please read our jobs page for more information.


Aside from the usual moderation and customer service aspects of being a staff member on AuroraMC, we also have a number of additional teams that our staff members can sign up for, which offer a variety of extra tasks and responsibilities. This document will outline the responsibilities, the current members, the status and the manager of each team.


Quality Assurance
Recruitment
Staff Management
Community Management
Events Management
Forum Reports
Social Media


Quality Assurance (Junior & Senior)

Current Status: Invite Only
Team Manager: Heliology

Team Members:
Block2Block
_Brandon

Quality Assurance are responsible for testing out new content before it is made public on our network. They handle bug reports and work closely with the development team to ensure that the network is as polished as possible with the least amount of bugs. Additionally, they handle all punishment appeals, as they have tools that can assist with looking into punishments with more detail.


Recruitment

Current Status: Invite Only
Team Manager: Loofii

Team Members:
_Brandon

As the name suggests, recruitment are responsible for handling all applications sent in for our Moderation Team. They read and respond to applications, conduct meetings and observations on applicants and, ultimately, act as the gatekeepers for our staff team.


Staff Management

Current Status: Invite Only
Team Manager: _Brandon

Team Members:
Loofii

Once an application has to join our Moderation Team has been approved, their details get transferred from Recruitment to Staff Management. This is the team that is responsible for mentoring Junior Moderators and guiding them through the process to becoming a fully fledged Moderator, and then monitoring and checking up on them for the entire time that they are on the staff team.


Community Management

Current Status: Invite Only
Team Manager: Bunni

Team Members:
Heliology

Community Managers are at the forefront of our Community. They are responsible for ensuring that we are listening to you, our community. They are in charge of gathering feedback and processing ideas. They work with the Leadership and Development teams to ensure that feedback and ideas are actually implemented into our network.


Events Management

Current Status: Invite Only
Team Manager: Block2Block

Team Members:
Bunni

The events team's job is to interact with the community and offer some unique and fun experiences with differ to what is normally available on AuroraMC. Whether it's wacky versions of our normal gaes or something that is completely unique and exclusive to events, the Events Team are creating and hosting it.


Forum Reports

Current Status: Invite Only
Team Manager: _Brandon

Team Members:
Insert Member Here

Whilst the majority of our reports come via our in-game report system, we occasionally get reports through our forums. Due to internal processing reasons, these reports require some extra training and tools to handle in comparison to our normal in-game reports. As a result of this, we have a specific team to handle these reports.


Social Media

Current Status: Invite Only
Team Manager: Bunni

Team Members:
_Brandon

As the name suggests, Social Media are responsible for managing the network's presence on Social Media. They create marketing material, answer questions, offer customer service and take feedback from the social media channels. In addition to that, they are also responsible for managing our Content Creators. They are responsible for handling applications, ensuring our content creators are happy and enjoying their time on the network.

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